Lorena Pacelli e Sara del Grosso: user experience familiare e non dispersiva #hackthedoc #lexlink.it
There's an international group of professionals in different branches thinking that laws can be easier to understand.
Not only laws. Even agreements, fines, orders, and everything can help people to know their rights and duties.
We think that organizing visually legal contents can bring a better experience and completeness of legal documents.
We use presentations, mind maps, sketches and interactive tools.
It's a pletora of tecniques to visually describe rights and duties, processes; but even to organize legal thinking.
Take a ticket. A simple bus ticket, for example.
- What is it written on it, and what it isn't written ?
- How is it structered ?
- How is it designed ?
These choises are legal design.
- GDPR, art.12: 7. The information to be provided to data subjects pursuant to Articles 13 and 14 may be provided in combination with standardised icons in order to give in an easily visible, intelligible and clearly legible manner a meaningful overview of the intended processing. Where the icons are presented electronically they shall be machine-readable.
- Directive (EU) 2019/770 art.12: 4. Paragraphs 2 and 3 shall not apply where the trader demonstrates that the digital environment of the consumer is not compatible with the technical requirements of the digital content or digital service and where the trader informed the consumer of such requirements in a clear and comprehensible manner before the conclusion of the contract.
- Directive (EU) 2019/0771 art.3: 5. In the case referred to in point (a), clear and comprehensive information that the rights deriving from this Directive do not apply shall be made easily available to consumers.